Support Services

University /LSU Support Services






Counselling Service

On-campus University counselling service

01509 222148

Mental Health

Support Team

On-campus University service providing practical support and adjustments for students experiencing mental health difficulties

01509 228338

Disability Office

(Including Dyslexia Support)

On-campus University service for students with disabilities

01509 222770

Student Advice & Support Service

Financial, housing and immigration advice. Also including Academic Language Support

01509 222058

International Office

Support & information for international students

01509 222201

Wellbeing Advisers Support for students and advice in each academic schools. N/A N/A


Bullying & harassment support & advice network

01509 222331


Centre for Faith & Spirituality

A place for students/staff to reflect, explore & express faith & spirituality. Also offers help with spiritual, ethical & moral concern. Available for students of no faith also.

01509 223741


LSU’s anonymous, non-judgemental & non-advisory support service. Open every Monday, Wednesday & Friday 8pm-8am and run by student volunteers.

01509 227650

Student Voice

Confidential and non-judgemental service specifically to help with any issues or problems with the University

(i.e. mitigating circumstances, academic misconduct, appealing disciplinary offences)

01509 635072

Campus Security

University Security Centre

01509 222141

Community Warden Team

Providing information and support for students living in town


Loughborough University Medical Centre

On-campus NHS medial centre

(Must be a registered patient)

01509 222061


External support services








Anonymous, non-judgemental and non-advisory support service. Open 24 hours a day, 7 days a week.

116 123


Helpline and support for young people under 35 experiencing suicidal thoughts

0800 068 41 41


Mental health charity, providing advice & support to empower anyone experiencing mental health difficulties. Also providing information for family/friends of those with mental health difficulties

0300 123 3393

Campaign Against Living Miserably (C.A.L.M.)

Male mental health charity. The helpline is open 5pm-midnight every day.

0800 58 58 58



Visit your doctor to speak to them – they may be able to refer you to some form of counselling




Eating Disorder charity providing information and support (including a helpline)

Generic Helpline

0808 801 0677

Student Helpline

0808 801 0811

National Centre for Eating Disorders

Help & support for people experiencing an eating disorder

0845 838 2040


Juniper Lodge

(Sexual Assault Referral Centre)

Help & support for those affected by rape and sexual assault in Leicester, Leicestershire & Rutland.

0116 2733 330

Jasmine House

(Leicester Rape Crisis)

Support service for women & girls who have experienced rape, sexual abuse & sexual violence either recently or in the past

0116 255 8852



Survivors UK

Support service for men & boys who have experienced rape, sexual abuse & sexual violence either recently or in the past


Crossway Pregnancy Crisis Centre

Supporting women and their partners when they are facing an unintended pregnancy or dealing with a pregnancy loss

020 8892 8483

Marie Stopes UK

Abortion Recovery Care

0345 300 8090


Arch Trust

Abortion Recovery Care & Helpline

0845 603 8501

LGBT Foundation

Support services to LGBT people

0345 330 30 30


Information & support for LGBT communities and their allies

08000 50 20 20

Leicester LGBT Centre

Support for lesbian, gay, bisexual and transgender people in Leicester, Leicestershire & Rutland

0116 2547412


Stand Against Racism & Inequality (SARI)

An agency that provides support and advice to victims of hate, including racist, faith-based, disablist, homophobic, transphobic, age-based or gender-based

0117 942 0060


0800 171 2272

Report a Hate Crime



Support & information for people with disabilities

0808 800 3333

Anti-Bullying Alliance

Supporting people experiencing bullying and raising awareness of bullying


Cruse Bereavement Care

Charity for bereaved people offering support, advice and information.

0808 808 1677

Survivors of Bereavement by Suicide

Support service & helpline for the bereaved by suicide

0300 111 5065


Loughborough Urgent Care Centre

Hospital Way, LE11 5JY

01509 568800


Turning Point

Support for substance misuse

020 7481 7600

POhWER Advocacy Service  NHS Complaints Advocacy Service in the Leicestershire area. A free, independent and confidential service. 0300 200 0084